network and integration issues Exposure to device management (SCCM, Workspace One, Microsoft Intune etc) Experience ITIL processes (Incident, Change and Problem management) Analyse and resolve problem tickets Resolve lifecycle, change management) Plan and execute maintenance tasks (change management) Don't waste time
proposed system solution to IT Project Manager / Leader and User Management or System owner Develop system solutions requirements. User support via Incident/Problem/Change management Preparation of system/technical documentation
experience with incident management, change management and problem management. Advantageous Skills: ITIL ability to leverage cloud-specific features for managing database access.
Requirements processing, gathering, analysis, management and communication. Document requirements in appropriate methodology followed Assist with identification and management of risks. Frontend Technologies: Angular 10,
Requirements processing, gathering, analysis, management and communication. Document requirements in appropriate methodology followed Assist with identification and management of risks. Frontend Technologies: Angular 10,
Cataloguing of services and core processes Master Data Management Master Data Governance Must have Financial Services
and implementation of Test Plans Creation and management of Test cases Any additional responsibilities
IT Service Management principles and frameworks (ITIL 3) Knowledge of Project management including methods
IDE wizard • SAP Cloud Platform • SAP Solution Manager ChaRM. • SAP Business Workflow • SAP MM-Purchasing
(including PLC's/SCADA) to cloud. Configure and manage cloud infrastructure on Cloud, ensuring security