year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
are currently recruiting for the Intermediate Technology Enterprise Architect and this is a 3 year contract required. Identify the in place and required technology components. Opportunity identification (bottom-up) policies, and processes. Design Technology Views and Taxonomies. Review Technology Costing and Resource Allocation Develop Technology Governance and Quality Assurance. Review and Guide Enterprise Technology Standards
external client is looking for a Specialist Operations Centre for one of their clients based in Johannesburg client requirements. The Specialist Operations Centre must have experience in developing business cases peer groups. - Implement and Support Operational technology principles, standards, and designs for operations Service Level Agreements (SLA) - Understand technological trends in Global IM and use this to propose
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations experience with network monitoring tools and technologies
experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support
Information & Communications Technology division at the Ithala Trade Centre. We are currently seeking a resources are set and managed Keep abreast of technological changes Manage analytical and design input for system testing and implementation Manage support calls to ensure user support and that high service levels implementation Qualifications B. degree in Information Technology/Computer Science/ Information Systems Post -graduate
Management Team, Merchants Department, Impacted Call Centre Agents.
respect, accountability, client-driven and people-centred, and passionate and motivated staff members are Net, Angular, Android, Front-End, Integration Technologies (REST, SOAP),iOS, Java, Java (JEE/EJB),Kibana
Management Team, Merchants Department, Impacted Call Centre Agents. Merchant Socialisation: Socialisation
overall performance of regional IM data centre (DC) technology systems.
Technology Knowledge:
Translating ideas into