Requirements: Previous experience in outbound call center roles or sales environments is preferred. Excellent
Requirements: Previous experience in outbound call center roles or sales environments is preferred. Excellent
solutions for the successful optimization of call center processes Conducts an analysis of customer service goals to establish operational goals for the call center. Designs and implements a solution that assists assists in resolving critical issues affecting call center operations. Communicates with customers and other other business stakeholders about the status of call center initiatives. Manages interactions with Service Implementation for key functional areas such as call center and operational efficiency. Works with clients
insurance either as a broker agent or tied agent - Call center agents not preferred unless they have a minimum
insurance either as a broker agent or tied agent - Call center agents not preferred unless they have a minimum