Call Center Jobs in Western Cape
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IT / Computing / Software
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Service Coordinator Claremont
Believe Resourcing Pty Ltd
Claremont
leading improvement initiatives within contact center or Managed Service Provider (MSP) environments leading improvement initiatives within contact center or Managed Service Provider (MSP) environments
share this job on whatsappSupport Engineer Cape Town
Datafin It RecruitmentCape Town Region
Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm call resolution with with End User before resolving of the call on HEAT. The ideal candidate must have Matric/Grade 12, an ensuring careful and optimal call management and efficiencies. Manage call escalations to 2 nd Level and Delivery Manager. Confirm call resolution with End User before resolving of the call on HEAT. Maintain service consumables. Able to correctly analyse and prioritise calls and requests according to business impact and urgencies
Desktop Support Technician Cape Town
Insphired Recruitment SolutionsCape Town Region
Effective time and call management to support contractual objectives. Effective use of Call Management System delivery of services. Ensure effective resolution of calls within agreed timelines at expected service quality
Business Analyst
ResourgenixWestern Cape
Exposure to user experience design and human-centered analysis is advantageous. Knowledge and Skills:
Ux Ui Designer Cape Town, South Africa
The Skills MineCape Town Region
Figma and Miro Extensive experience in using user-centered design (UCD) best practices to design solutions
Ux/ui Designer
The Skills MineCape Town Region
Figma and Miro Extensive experience in using user-centered design (UCD) best practices to design solutions
It Service Desk Agent Somerset West NEW
Blu By AdcorpSomerset West
12 000-18 000 escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
1st Line Support Engineer Cape Town
Kontak RecruitmentCape Town Region
R18 - 24 000 NAS) Exchange troubleshooting Duties: Ensuring all calls are logged into the helpdesk system and having ownership notes are added to all calls. Managing the timely resolution of open calls and call actions across all customers must verify with Kontak Recruitment. Ensuring all calls are logged into the helpdesk system and having ownership notes are added to all calls. Managing the timely resolution of open calls and call actions across all customers
Senior It Technician Worcester
Boland Network And ItWorcester
R25,000.00 - R35,000.00 per month operating systems, email, and more Adherence to call logging processes and meeting SLAs Password resets work and clients Company Cell phone for company calls Option for further studies
Crm Engineer Cape Town
Datafin It RecruitmentCape Town Region
customization (3-4 years). Exposure to contact center solutions. Basic understanding of Asterix is desirable
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