work and overall performance of regional IM data center (DC) technology systems. Evaluate and ensure processing Manage all licensing exposure within the IM data center and on-premises IM/IM infrastructure to ensure
support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
reslution of Production Support calls Interactions through meetings, calls and emails: with central product
support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
activities. Chairs testing progress meetings / calls and actively manages the resolution of identified