Call Centre Consultants. The ideal candidates for this positions are: school leavers/students/junior & Afrikaans Ability to work shifts The post Call Centre Consultants appeared first on freerecruit
in Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment
in Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment
responses to general inquiries. Answer incoming calls and promptly address customer inquiries. Provide and resolve customer issues. Maintain detailed call logs and generate reports as needed. Assist frustrated
Matric Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience
Matric Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience
responses to general inquiries. Answer incoming calls and promptly address customer inquiries. Provide and resolve customer issues. Maintain detailed call logs and generate reports as needed. Assist frustrated
telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call.
Social Media Adverts – Facebook, Linked and specific targeted projects via email and phone calls e.g. hospice branches, healthcare groups etc
Ad long-term growth plan.
Some degree of cold calling is expected for specific projects
General and followed up on.
Maintain a list of all Agents’ activities on a weekly and monthly basis, where
telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call. Social Media Adverts – Facebook, Linked and other specific targeted projects via email and phone calls e.g. hospice branches, healthcare groups etc Ad of a long-term growth plan. Some degree of cold calling is expected for specific projects General admin: weekly and followed up on. Maintain a list of all Agents' activities on a weekly and monthly basis, where
telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call