Call Center staff Needed At least one year call centre experience Ability to handle high volume work duties – Handle inbound calls Maintain accurate records Operate relevant call centre system Generous basic basic plus comm and incentives. The post Call Center staff appeared first on freerecruit.co.za .
As a Contact Department Agent, you will be the first point of contact for our customers, providing support Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
As a Contact Department Agent, you will be the first point of contact for our customers, providing support Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
customer experiences primarily through inbound calls. Your responsibilities will include handling product
reservation numbers Customer relationship management calls Reservation administration, reporting to team leader
reservation numbers Customer relationship management calls Reservation administration, reporting to team leader
their families financial futures to them. The role calls for formal in-house training, the completion of
their families financial futures to them. The role calls for formal in-house training, the completion of
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations
Responsibilities & Tasks Managing incoming calls and customer service enquiries Capture Customer