analytics, agent performance, customer satisfaction, and overall efficacy of the contact center. Drive change functioning, procedures, systems and data of the contact center, which will include daily operations, capacity Requirements: BEng Industrial Engineering. 3 years in Call/Contact Centre. 2 years Management. Remuneration:
Africa, with strategic service and maintenance centers. Client base - Europe, Asia and Africa. Mechanical
technical support to TAC engineer / Zone Manager / CRC agent on litigation. Summarize the cause of all concerns
technical support to TAC engineer / Zone Manager / CRC agent on litigation. Summarize the cause of all concerns
welcome to contact Danielle Gardiner on LinkedIn or call them on 021 551 8638 Please note that correspondence
opportunity - www.hireresolve.co.za or give us a call on 021 551 8638 and ask for Menina, Danielle or
optimal functioning. Respond promptly to service calls and troubleshoot issues to minimize downtime and
optimal functioning. Respond promptly to service calls and troubleshoot issues to minimize downtime and
opportunity – www.rporecruitment.co.za or give us a call at 021 180 0776 and ask for Nikki or Jamie-Lee Please
opportunity - www.hireresolve.co.za or give us a call on 021 551 8638 and ask for Menina or Danielle.