MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 – Contributing to and driving sales by effectively calling clients. • Achieving sales targets and converting
MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 – Contributing to and driving sales by effectively calling clients. • Achieving sales targets and converting
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts management • Telephonic and email support • Video calling experience (advantageous) • Contact centre experience AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts management • Telephonic and email support • Video calling experience (advantageous) • Contact centre experience AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high
theclient will be assisted remotely via video and voice calls, with the Hearing Experttroubleshooting issues with experience would be advantageous: ● Working in a call centre or in sales ● CRM system (Salesforce in particular) particular) experience ● Ease of use with video calling ● Cold Calling experience Other: ● Working hours from for follow-ups and support calls to clients. ● Conduct client check-in calls and follow-up surveys. ● Interpret hearing aid benefits. ● Handle escalated incoming calls regarding services and technologies offered. ● Generate
theclient will be assisted remotely via video and voice calls, with the Hearing Experttroubleshooting issues with experience would be advantageous: ● Working in a call centre or in sales ● CRM system (Salesforce in particular) particular) experience ● Ease of use with video calling ● Cold Calling experience Other: ● Working hours from for follow-ups and support calls to clients. ● Conduct client check-in calls and follow-up surveys. ● Interpret hearing aid benefits. ● Handle escalated incoming calls regarding services and technologies offered. ● Generate
Responsibilities • Responsible for answering incoming calls. • Directing calls to appropriate staff. • Greeting and checking
Responsibilities • Responsible for answering incoming calls. • Directing calls to appropriate staff. • Greeting and checking
optimal functioning. Respond promptly to service calls and troubleshoot issues to minimize downtime and
optimal functioning. Respond promptly to service calls and troubleshoot issues to minimize downtime and