TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts management • Telephonic and email support • Video calling experience (advantageous) • Contact centre experience AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high
Well established comapny requires well spoken and presentable CRM • Contract Management: Loading of new clients and updating of existing Client details on all Systems (Pastel, RMS, RPX, CRM) • Customer Care (after sales service): Client queries; complaints; reporting; assisting all Departments w
Pretoria is looking for a Car Rental/Customer Service Agent. Vehicle renting and related admin Customer service
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts management • Telephonic and email support • Video calling experience (advantageous) • Contact centre experience AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high
counsellors and soon other industries. We are a fast paces call centre and we assist Debt Counsellors via ticketing
Well established comapny requires well spoken and presentable CRM • Contract Management: Loading of new clients and updating of existing Client details on all Systems (Pastel, RMS, RPX, CRM) • Customer Care (after sales service): Client queries; complaints; reporting; assisting all Departments w
Pretoria is looking for a Car Rental/Customer Service Agent. Vehicle renting and related admin Customer service
- Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Essential Minimum 1 year of experience in a call center environment
- Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Essential Minimum 1 year of experience in a call center environment
effective call centre service in order to achieve member satisfaction. To deliver an effective call centre cases Telephone Etiquette. Answering telephone calls in a way that achieves member satisfaction Risk Customar Service Delivary. To deliver an effective call centre service in order to achieve member satisfaction Customer Service delivery.To deliver an effective call centre service in order to achieve member satisfaction