Our client requires the service of a Managing Agent who will be responsible for providing support to
seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading provider escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house professional articulation when answering customer calls. Must be able to work in a team Must be willing
the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house professional articulation when answering customer calls. Must be able to work in a team Must be willing
requirements, in conjunction with the verification agents Develop, implement, and enforce compliance policies
requirements, in conjunction with the verification agents Develop, implement, and enforce compliance policies
Administration: Monitor customer feedback regarding call outs and immediately address poor service feedback professional articulation when answering customer calls. Must be able to work in a team Must have a positive
Administration: Monitor customer feedback regarding call outs and immediately address poor service feedback professional articulation when answering customer calls. Must be able to work in a team Must have a positive
the company's products inside out. They are often called upon to provide support to clients to be able to
and online