Call Centre%2cuti Jobs in North Johannesburg
Call Coordinator
Sandton
Negotiable Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
- Call Management
- SLA Reporting
- Productive Time
- Call Escalations
- Call Escalations
- Call Updating and Quality Assurance
Your expertise:
- Minimum Minimum 1 – 2 years Call Coordinator Experience
- Microsoft Office Knowledge
- Basic IT
share this job on whatsappProject Manager L3 - Infrastructure & Data Centre Specialist - Contract
Sandton
R600 - 650 per hour Project Manager L3 - Infrastructure & Data Centre Specialist to join their team in Sandton on a contract related to a move of infrastructure between Data Centres.
Knowledge, Skills and
Administrator Support Jhb - Northern Suburbs
Ultra Personnel : Pharmaceutical, Insurance, EngineeringNorth Johannesburg
application support NetSurIT Cloud operation security centre) Computer builds (standard company build policies) offices across SA (remote configuration) Covering calls for other office facilities such as connectivity machines via Microsoft cloud operation security centre Support users across the branch network via phone phones) Management Information Record and analyse IT calls logged & determine patterns to pro-actively
Facilities Technician Sandton
HeadhuntersSandton
application support; NetSurIT Cloud operation security centre). Computer builds (standard company build policies) offices across SA (remote configuration). Covering calls for other office facilities such as connectivity office connectivity; phones). Record and analyze IT calls logged and determine patterns to pro-actively assist
Field Support Engineer
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Field Support Engineer X2 NEW
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Sql Developer Johannesburg North
Network Recruitment - Finance CorporateNorth Johannesburg
operational development team to support their call centre operations. Reporting to the Head of IT, you'll
Cyber Security Analyst
Sandton
Monthly
It Support Engineer Midrand
Nexio South AfricaMidrand
customer service. The engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required forthcoming attractions. Escalation and management of calls to agreed SLA's Avoid requests from breaching target
Senior C# Developer Johannesburg North
Network ItNorth Johannesburg
Reference: NWA003112-PCa-2 Calling all experienced Senior C# Developers looking to join a renowned International send your CV to pcalvinnetworkrecruitment.co.za or call me on 011 622 9526. Annually
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