As a Contact Department Agent, you will be the first point of contact for our customers, providing support and resolving queries via multiple channels including phone, email, social media, and live chat. This role is essential for maintaining customer satisfaction and contributing to the overall suc
A large Call Centre based in Durban is needing a highly motivated and experienced full-time Recruiter experience recruiting for high volume positions Call Centre experience would be advantageous Ability to deal
As a Contact Department Agent, you will be the first point of contact for our customers, providing support and resolving queries via multiple channels including phone, email, social media, and live chat. This role is essential for maintaining customer satisfaction and contributing to the overall suc
DT prod issues Data integrity issues relating to Bank service. Effects not cleared base 1, base 2, SMS provide Branch support for: internet banking / corporate banking / enterprise & UDT. Cards: order of interchange for the respective banks monthly. Extracts the bank's invoices from Visa Online monthly department for processing of payment – inclusive of Bank serve, ccd, DT, FG. Keeps an electronic and filed renewal purposes. Conducts fee comparison with other banks twice a year. Exco, ECC (includes EXCO Dashboard
A large Call Centre based in Durban is needing a highly motivated and experienced full-time Recruiter experience recruiting for high volume positions Call Centre experience would be advantageous Ability to deal
and we are seeking to hire highly experienced Call Centre SALES agents. We invest our time and energy into
Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing standards Monitor Customer service standards in the Call Centre /Internal Sales Ensure the Warehouse operates
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
expansion of our Sales Department. We have several call centre sales postions available and require candidates
Manage external banking relationships – ABSA, Standard Bank, Standard Chartered Bank, Bank of New York Mellon setting, and progress management with related Group banks. Develop and guide strategy implementation for trade requirements of the role. PREFERRED EXPERIENCE 2-5 years banking experience 2 years dealing room experience KNOWLEDGE