PERFORMANCE AREAS Support Ignite in-house contact centres in organising people resources and monitoring daily fitness industry Formal or informal training in a call center environment Fluent in both written and verbal Proven track record of maintaining high levels of call forecasting in a fast-paced industry Ability to workforce planning tools nationally to support in-house call center operations. Build and lead the teams that
the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house professional articulation when answering customer calls. Must be able to work in a team Must be willing
the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house professional articulation when answering customer calls. Must be able to work in a team Must be willing
General assistance to the tax administrator. Making calls to SARS.
documents Answering incoming calls and attending to enquiries Screening calls for two Directors Diary management provided Dealing with email correspondence and phone calls on behalf of the Directors Coordinate travel and
documents Answering incoming calls and attending to enquiries Screening calls for two Directors Diary management provided Dealing with email correspondence and phone calls on behalf of the Directors Coordinate travel and
phone calls: Listen to calls skillfully, taking down messages accurately, and transferring calls promptly
phone calls: Listen to calls skillfully, taking down messages accurately, and transferring calls promptly
Branch Manager with their duties Answering all phone calls and conveying messages on time to designated personnel
Operating of the switchboard, including answering calls, taking messages and general reception. Greeting/attending