Call Centre,metrorail Jobs in Cape Town Region

Cape Town City Centre

motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets >

Supervise and manage a team of call centre agents.
Monitor agent performance and and implement strategies to improve overall call centre performance and efficiency.
Ensure adherence policies and procedures.
Prepare reports on call centre performance metrics, including call volume, response

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Team Leader Cape Town

Careerbox

Cape Town Region

managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory

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