experience in scanning and indexing within a call centre back office environment Computer literate (MS
experience in scanning and indexing within a call centre back office environment Computer literate (MS
license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word
license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
Design, messaging, test protocols, email and call centre integration, and performance assessment Align
Design, messaging, test protocols, email and call centre integration, and performance assessment Align
Preferrable. Experience: Essential: 24 months Call Centre / BPO experience 2 years Customer Service experience Preferrable. Experience: Essential: 24 months Call Centre / BPO experience 2 years Customer Service experience
Preferrable. Experience: Essential: 24 months Call Centre / BPO experience 2 years Customer Service experience Preferrable. Experience: Essential: 24 months Call Centre / BPO experience 2 years Customer Service experience
Managed Care environment in pre-authorisation call centre/ hospital case management or hospital claims