will be expected to support the customer base with any application based technical difficulties as well including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational beneficial. Any additional IT related certifications. Customer relations, 1st Line Support and Call Centre experience role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in
who is a prominent provider of CRM and Contact Centre solutions in Southern Africa. They are the pioneers complex software testing procedures/cases Contact Centre Technologies Experience in PBX Skills: Proficiency testing procedures/cases Familiarity with Contact Centre Technologies Experience with PBX systems Education: role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in
business is repeat business. ENVIRONMENT: MONITOR company and customer systems for signs of failure, irregularity escalation from the Service Desk Analyst, Cloud Command Centre or in conjunction with other Specialist teams within Hyper-V, Active Directory, etc. DUTIES: Monitor company and customer systems for signs of failure, irregularity incidents in company and customer systems. Act as a point of escalation for support calls which cannot junior teams. Perform routine maintenance tasks on company and customer systems to ensure they are secure
ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like the expertise external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in
Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm call resolution with with End User before resolving of the call on HEAT. The ideal candidate must have Matric/Grade 12, an ensuring careful and optimal call management and efficiencies. Manage call escalations to 2 nd Level and Delivery Manager. Confirm call resolution with End User before resolving of the call on HEAT. Maintain service service and quality levels according to of the company' business standards, processes and procedures. Create
ENVIRONMENT: A leading provider of cloud CRM and Contact Centre solutions in Southern Africa is seeking to appoint requirements and design and deliver solutions for all company products. The role involves remaining technically role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in
remain within budget for existing operations, with any unbudgeted costs pre-approved by senior management Maintain the integrity of the Fixed Asset Register. Company Secretarial - Manage the relationship with external Maintenance of Company authority structure. Maintenance of master agreement files and sensitive Company documents documents. Support Company Directors to ensure compliance with fiduciary obligations. Banking - Maintain external the company. Support rolling out new policies, training and documentation. Overall review of any other
exciting journey with a cutting-edge Mobile Tech company? They are on the lookout for a dedicated frontend from you Additionally, experience or knowledge with any other frontend development technologies such as React role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in
Software Engineer is sought by a fast-growing FinTech company in Joburg to join its team. Your duties will range pattern. Experience as a Full Stack Developer (see company Tech Stack below). Knowledge of best Software Engineering with CI/CD and software version control systems. Company Tech Stack: C# for Back-end (ASP.Net Core with role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in
least 3 years of software development experience in any programming language, be well-versed in design patterns A minimum of 3 years of software development in any language. Familiarity with design patterns, development role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in