Quality Engineer (Analysis Centre) required for a reputable automotive manufacturing
drawings, etc. Develop, plan and execute suitable FET and SAT protocols. Develop a snag programme to ensure
Pretoria. Responsibilities: Optimize the contact centre environment with a strong focus on the operational BEng Industrial Engineering. 3 years in Call/Contact Centre. 2 years Management. Remuneration: R50 000
School or institution or have attended a TVET College (Engineering/Technical)
School or institution or have attended a TVET College (Engineering/Technical)
Property Manager and Centre Manager. Responsible for health and safety at the centre. Decision making authority: Business Writing Skills, Financial / Numeracy Skills, Call & Query Analysis, Computer Literacy - MS Office Interface / relationships with: Internal : Property / Centre Manager, Lease Administrator, Debtors Administrator
International travel – may be require – depending on service call. QUALIFICATIONS National Diploma Electrical/Ele Engineering certificate from a recognised technical college. EXPERIENCE Experience with CNC machines (elec
wireman Obtain customer codes before attending a call daily and when on Standby Complete handovers Complete feedback to Manager / Supervisor and Call Centre upon completion of a call Performance Standards (Technical): customer details are obtained prior to attending the call Ensure that handovers, invoices and job cards are
wireman Obtain customer codes before attending a call daily and when on Standby Complete handovers Complete feedback to Manager / Supervisor and Call Centre upon completion of a call Performance Standards (Technical): customer details are obtained prior to attending the call Ensure that handovers, invoices and job cards are
he/she owns including all Technical Assistance Centre (TAC) escalations. The role also contains a training (Minimum 3 year diploma) from a recognized university/college. Vehicle diagnostics and technical problem-solving