OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received
experience in high volume cold calls per day
We are seeking a dynamic, articulate, and self-assured individual to join a big and bustling Car Rental Empire. Your duties will include handling bookings, walk-ins, upselling additional services, resolving issues, providing extensive customer service to local and foreign clients, managing administr
Principal Accountabilities
• Provide excellent customer service throughout the booking process, addressing any concerns or enquiries promptly and professionally
• Employ sales techniques in order to secure and process invoices for guests in a timely manner
•
required
Assisting with afterhours emergency call if required
Removing consignment items invoiced
very much start up culture. We are looking for QA Agents to join our team. Appreciate your perusal on our https://www.cartrack.co.za/ ● Listening and Assessing calls on the daily bases ● Following up with the appropriate
selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, quotations to customers/agents by discussing client requirements either via call centre or over e-mail advising
selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, quotations to customers/agents by discussing client requirements either via call centre or over e-mail advising
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
referring matters as appropriate Screening telephone calls, enquiries, and requests – handling them as appropriate meetings are held on time Arrange travel through agents Arrange meetings Attend all operational meetings