beneficial.Skills
optimised. Customer Care Call Centre Management Management of the call centre team to ensure the timeous
escalation point for support supervisors. Coach agents/technical staff when problem areas are identified incident/escalation does not occur again. • Monitor calls in the queue and ensure the phone status is set
escalation point for support supervisors. Coach agents/technical staff when problem areas are identified incident/escalation does not occur again. • Monitor calls in the queue and ensure the phone status is set
provide technical assistance to our brokers and Agents through visits. Provide education through various various platforms on company products to clients/agents, ensuring basic understanding of company's role in
provide technical assistance to our brokers and Agents through visits. Provide education through various various platforms on company products to clients/agents, ensuring basic understanding of company's role in
provide technical assistance to our brokers and Agents through visits.
best practises and frameworks to manage the data centre, capacity planning, backups, migrations, and audits experience with server virtualisation and data centre administration.
Ref: RB 415640 - Thermal Technician (Data Centres) – Randburg Employer Description Our client is an EPCM ACCRA will be beneficial. Skills 3 – 5 years Data Centre High Precision Cooling and controls experience
life underwriting and administration industry. Call centre experience would be beneficial. Knowledge of