Reference: CTI003548-CAF-1 Calling all Secret Agents of Quality Assurance Join our client's Elite Testing tuned Aston Martin. Job Description: As a Test Agent, you'll need the cunning of James Bond, equipped that their applications are as secure as a secret agent's identity. Skills & Experience: A tester who
seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading provider escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
On-Call requirement within the role supporting the function. Competitive salary 100% medical aid insurance
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
R34 000 – R45800 (CTC) p/m Benefits: Pension, medical aid, cell & internet allowance Type: Permanent
R25 000 – R33 000 (CTC) p/m Benefits: Pension, medical aid, cell & internet allowance Type: Permanent
resolved; Receives calls for assistance, installations, and general maintenance; logs calls and takes appropriate Fuel card Cell Phone Allowance Provident Fund Medical Aid
systems across six countries, utilising a network of agents and shop owners. Coding is primarily done on the company objectives in serving customers. This role calls for commitment to exceptional credit systems and
- Annually plus Free Lunch, Provident Fund, Medical Aid (Optional)