JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape Town Must have matric 3 years of experience in an IT service desk or technical support role.
JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape Town Must have matric 3 years of experience in an IT service desk or technical support role.
Logging customer calls; Opening job card; taking photos of faulty equipment; Providing full detailed warranties. Matric; 2 years' experience as a call centre agent; MS Excel advanced MUST be admin driven and
Logging customer calls; Opening job card; taking photos of faulty equipment; Providing full detailed warranties. Matric; 2 years' experience as a call centre agent; MS Excel advanced MUST be admin driven and
and Consulting experience with preferably Data Centre Infrastructure and ICT environment. Architectural Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and relevant product certification infrastructure and plant design and commercialisation. Data centre plant infrastructure. Oversee project production competitors' products. Investigate customers of data centre operations complains, determine. nature extent Recommend remedial measures to the facility and data centre management. Integrate systems with renewable energy
issues Software migration and agent distribution Attendance in rolling on-call duty 24h/7 Investigating new
and Consulting experience with preferably Data Centre Infrastructure and ICT environment Architectural Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and relevant product certification
you are highly passionate about UI/UX and user centred design, are still hands-on and keen to implement Sound knowledge in UI / UX and familiar with user centred design approach Fit for business purpose mind-set
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
Calling all Mid-Level Quality Management Maestros in The Telecsoms space Are you someone who thrives