Call Centre Agent Training Provided Jobs in Cape Town

It Field/helpdesk Technician For Managed Service Provider

Cape Town City Centre

field work might be required to assist with support calls.

Desktop Agent

 Bashr Consulting

Cape Town City Centre

 R240 000

We are urgently looking for Desktop Agents to join our client’s team. Position is an initial 6 month

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Centre Administrator Pinelands

 Metacom Ltd

Pinelands

require candidates that play a crucial role in providing technical assistance and support to our clients swiftly. Duties would include, but not limited to: Provide first-line technical support to clients via phone ticketing system. Collaborate with other support agents and teams to ensure timely and effective problem per Incident Management process until resolved Provide assistance to accounts, to reconcile account queries minimum 1 years' experience in an Internet Service Provider support center environment. Excellent computer

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Release Train Engineer Cape Town

 Sabenza It Recruitment

South Africa

Join our dynamic team as a Remedy Release Train Engineer, where innovation meets impact At the forefront platform. Proficient in facilitating Agile Release Trains (ARTs) and coordinating releases. Strong communication

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Release Train Engineer Cape Town

 Sabenza It Recruitment

South Africa

Join our dynamic team as a IFS Release Train Engineer, where innovation meets impact At the forefront

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Bpo Process Trainer - Sales, Customer Service (24/7 Contact Centre)

 Igt Solutions

Cape Town Region

and execution of training needs • Measure program training effectiveness • Provide associates and supervisors progress/pending status of the training activities including suggests for process or training improvement opportunities & external calibrations • Conduct refresher trainings based on TNI • Manage knowledge check for new planning, facilitating and delivering ongoing process training in an international BPO environment. • The overall process/soft skills/up-skilling training Min. 2-3 years of experience in hands-on Training delivery - direct experience

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It Team Leader

Cape Town City Centre

and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business all levels to help resolve IT related issues and provides answers in a timely manner through the effective for the Company’s training programs and training facilities and proactively provides support.

Service Desk Engineer

Cape Town City Centre

for clients and vendors, accountable for taking calls, chat
requests or tickets and handling resulting discretion to respond to tickets
-Provide client with a first call resolution, where possible, leveraging when relevant articles are not available
-Provide timely updates to clients, when requested, on any the current processes, procedures, services and provide
recommendations for improvement

-Production Service Desk Agent
-General Qualification in Technology (Technical

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Hr Officer Stellenbosch

 Mhr

South Africa

corporate office in Stellenbosch in the Western Cape. Provide reports for the purposes of mitigating risks Create company group Provide third-level support as an enabler for the platform support centres Test upgrades structure and guidelines Provide training support to the platform service centres (including new functionalities)

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Infrastructure Engineer Cape Town

 Top Recruitment

Cape Town Region

and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting the business all levels to help resolve IT related issues and provides answers in a timely manner through the effective for the Company's training programs and training facilities and proactively provides support. Manages system backups, archiving, disaster recovery and provides expert support when necessary while identifying and motivating opportunities for improvements. Provides the financial department with IT financial information

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