in Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment planning meetings and track order progress to provide. feedback to customers (internal and external) dates. Request quotations from 3x FF service providers for review where necessary. Make shipment bookings destination and arrange delivery with 3 PL service providers in the destination country – consignment warehouses courier, and providing feedback to the customer. Request quotation from 3 FF service providers for new or
in Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment planning meetings and track order progress to provide. feedback to customers (internal and external) dates. Request quotations from 3x FF service providers for review where necessary. Make shipment bookings destination and arrange delivery with 3 PL service providers in the destination country – consignment warehouses courier, and providing feedback to the customer. Request quotation from 3 FF service providers for new or
an inbound line and provide responses to general inquiries. Answer incoming calls and promptly address address customer inquiries. Provide customers with comprehensive product and service information. Utilise our and resolve customer issues. Maintain detailed call logs and generate reports as needed. Assist frustrated
an inbound line and provide responses to general inquiries. Answer incoming calls and promptly address address customer inquiries. Provide customers with comprehensive product and service information. Utilise our and resolve customer issues. Maintain detailed call logs and generate reports as needed. Assist frustrated
Applications for service providers. Answering Switchboard & transferring calls – not a busy switchboard sellers, attorneys, bond originators & sales agents. Creating hard copy files of all transactions & verifying documents provided for credit checks – Co-ordination with letting agents. Checking lease documents completed correctly - Co-ordination with letting agents. Compilation of cover sheets for files. Compilation Co-ordination with letting agents. Managing maintenance requests with service providers, landlords & tenants
Applications for service providers. Answering Switchboard & transferring calls – not a busy switchboard sellers, attorneys, bond originators & sales agents. Creating hard copy files of all transactions & verifying documents provided for credit checks – Co-ordination with letting agents. Checking lease documents completed correctly - Co-ordination with letting agents. Compilation of cover sheets for files. Compilation Co-ordination with letting agents. Managing maintenance requests with service providers, landlords & tenants
PERFORMANCE AREAS Support Ignite in-house contact centres in organising people resources and monitoring daily health and fitness industry Formal or informal training in a call center environment Fluent in both written Proven track record of maintaining high levels of call forecasting in a fast-paced industry Ability to workforce planning tools nationally to support in-house call center operations. Build and lead the teams that
telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call. Social Media Adverts – Facebook, Linked and other specific targeted projects via email and phone calls e.g. hospice branches, healthcare groups etc Ad of a long-term growth plan. Some degree of cold calling is expected for specific projects General admin: weekly and followed up on. Maintain a list of all Agents' activities on a weekly and monthly basis, where
Reference: CPT003467-Meg-1 Are you passionate about providing exceptional service to customers and resolving telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call Social Media Adverts – Facebook, Linked and other specific targeted projects via email and phone calls e.g. hospice branches, healthcare groups etc Assist weekly and followed up on Maintain a list of all Agents' activities on a weekly and monthly basis, where
Reference: CPT003467-Meg-1 Are you passionate about providing exceptional service to customers and resolving telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call Social Media Adverts – Facebook, Linked and other specific targeted projects via email and phone calls e.g. hospice branches, healthcare groups etc Assist weekly and followed up on Maintain a list of all Agents' activities on a weekly and monthly basis, where