Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform
while building a rewarding career. As a Debt Review Agent, you will engage with customers telephonically,
payable and experience in logistics and clearing agent processes will be advantageous. You will report adjustments after processing deadline. Maintain clearing agent rates and currencies on pack calculators. Maintain/Update accounts. Experience in logistics and clearing agent processes will be advantageous. Soft Skills: High
while building a rewarding career. As a Debt Review Agent, you will engage with customers telephonically,
floor, re-name assets and change from one cost centre to another; assist the Senior Accountant in the ensure assets are listed under the correct cost centres etc. SAP experience essential in terms of the assets
Clearance Certificates · Liaising with SARS Call Centre · Handling of Tax objectives CIPC · Submitting
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an