EMPLOYMENT AVAILABLE Title: Fitment Centre Manager (Glass & Auto Fitment Centres) Area: Ladysmith Industry: Industry: Glass & Auto Fitment Centres Ref No.: TRG 2080 Salary: Market related TGP R450 000 – R650 000 PA for an experienced FITMENT CENTRE MANAGER (Glass & Auto Fitment Centres) is required for permanent manage and support the entire operation of a Fitment Centre, by implementing and driving Company Standards customer service through timeous communication, one call resolution and effective scheduling. Enforce and
OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received
brochures/pamphlets)
Pre-take on assessment
Assist new applicants in completing
application forms from prospective tenants
Assess whether pre-qualification criteria are met and
process
Call qualifying tenants and advise that their application has been approved
Call non- qualifying
/>Implementing credit control procedures through:
- Calling of tenants who have not paid by the 6th of each
with maintenance complaints
Log maintenance calls and or walk in queries
Use the property management
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
experience in scanning and indexing within a call centre back office environment Computer literate (MS
experience in scanning and indexing within a call centre back office environment Computer literate (MS
Psycho-legal administrative support: Book and schedule assessments for all the branches Send out psycho-legal reports and file electronic records of assessment documents (i.e., assessment notes and/or hard copies of expert document Prepare meeting and assessment rooms prior to meetings and assessment Take minutes of meeting Gather switchboard/telephone by answering, screening and forwarding calls to the relevant person(s), taking messages and scheduling
Psycho-legal administrative support: Book and schedule assessments for all the branches Send out psycho-legal reports and file electronic records of assessment documents (i.e., assessment notes and/or hard copies of expert document Prepare meeting and assessment rooms prior to meetings and assessment Take minutes of meeting Gather switchboard/telephone by answering, screening and forwarding calls to the relevant person(s), taking messages and scheduling
will be required to be available for assessments and interviews at a date and time as determined by the them. Should this be uncovered during/after the interview, the application will not be considered, and in
the front Reception, Boardrooms, Customer walk in centre and other facilities on the premises of our client