Call Centre Assessment Interview Jobs in South Africa
Call Centre Agent Durban
Saflin Consulting Ltd
eThekwini
R10k - R15k Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
share this job on whatsappCall Centre Agent NEW
The Hr CompanyCentral Johannesburg
Afrikaans A large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service to Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able
Call Centre Agent Jhb - Central NEW
The Hr CompanyCentral Johannesburg
Afrikaans A large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service to Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able
Call Centre Agent R10k - R15k Durban Springfield R10k - R15k
Saflin Consulting LtdeThekwini
R10k - R15k Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Inbound Client Contact Centre Administrator
Masa Outsourcing LtdSouth Africa
an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high web touchpoint. Resolve a minimum of 30 telephone calls per day. To respond to and resolve about 15 general/claim-related To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records relevant to obtaining information required for assessing the claim. Liaising with the Manager regarding
Communication Centre: Support Manager - Rosebank
Outside CapitalJohannesburg
The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage
Parts & Accessory Technical Support Consultant- Parts Distribution Centre Market Related
Haval Motors South AfricaSouth Africa
Align with and drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan.
Client Administrator Cape Town - Cape Flats (maccassar - Landsdowne)
Masa Outsourcing LtdSouth Africa
an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high web touchpoint. Resolve a minimum of 30 telephone calls per day. To respond to and resolve about 15 general/claim-related To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records relevant to obtaining information required for assessing the claim. Liaising with the Manager regarding
Pre Authorisation Consultant Faerie Glen NEW
Bestmed Medical SchemeFaerie Glen
conduct the most appropriate pre-employment assessments and verification checks to ensure that high standards reserves the right to schedule and cancel assessments and interviews. Bestmed also reserves the right not effective call centre service in order to achieve member satisfaction. To deliver an effective call centre cases Telephone Etiquette. Answering telephone calls in a way that achieves member satisfaction Risk Customar Service Delivary. To deliver an effective call centre service in order to achieve member satisfaction
Client Service Administrator
Corporate PlacementsCape Town Region
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating within a contact centre is a must Able to speak, read and write (you will be assessed): English, Xhosa
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