including requirements review/analysis, risk assessment, test planning and execution, as well as project applications and web technologies advantageous Call centre/contact centre experience is a bonus Problem solving
Documenting business process requirements through interviews or facilitation sessions. Conducting engagements Preparing business cases and conducting risk assessments. Conducting playback sessions(presentations) extracted from the business documents and through the interview process is accurate and complete. Responsible between IT and the business using data analytics to assess, processes, outlining problems, determine requirements
Liaise with the business to arrange workshops, interviews, meetings and for the collection and distribution provincial initiatives and solutions. Conduct interviews with key role-players within the various departments conduct business and IT risk assessments. Conduct solution assessments and validation and provide report
Liaise with the business to arrange workshops, interviews, meetings and for the collection and distribution provincial initiatives and solutions. Conduct interviews with key role-players within the various departments conduct business and IT risk assessments. Conduct solution assessments and validation and provide report
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
Documenting business process requirements through interviews or facilitation sessions. Conducting engagements Preparing business cases and conducting risk assessments. Conducting playback sessions(presentations) extracted from the business documents and through the interview process is accurate and complete. Tertiary qualification
We want to interview you, only if you are an Auditor that exudes passion and is task orientated. Full Full JD available if shortlisted Assess, evaluate, and monitor the adequacy, effectiveness and efficiency
how all the aspects of the Air Traffic Service Centre/Unit strategy are being received in the business Set clear targets for the Air Traffic Service Centre/Unit and ensure achievement of such targets by to ensure alignment of the Air Traffic Service Centre/Unit operations to their needs. Ensure the effective integration and implementation of all Air Traffic Service Centre/Unit 's resources to meet the required service and continuously review the Air Traffic Service Centre/Unit's Station Standing Instructions, policies
how all the aspects of the Air Traffic Service Centre/Unit strategy are being received in the business Set clear targets for the Air Traffic Service Centre/Unit and ensure achievement of such targets by to ensure alignment of the Air Traffic Service Centre/Unit operations to their needs. Ensure the effective integration and implementation of all Air Traffic Service Centre/Unit 's resources to meet the required service and continuously review the Air Traffic Service Centre/Unit's Station Standing Instructions, policies