Reference: PTA000709-TM-1 We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess intermediate Excel certification, impeccable attention to detail, excellent communication skills, and the ability to work autonomously. Creativity in drafting new SMS or
Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
GL and cost centres Monthly reports and commentary on all assigned accounts Analysis of old invoices and
queries for all Domestic Unit Trusts, Offshore Mutual Funds, Individual Retirement Products & Endowment provide support to the correspondence and walk-in-centre teams as and when required
Completing administrative NEG
Matric/Grade 12
6 months contact centre experience/client services experience
Excellent Ability to deal with complexity of different types of calls and clients
Ability to prioritise and function
statutory requirements Submission of NBCRFI, MIBCO, Old Mutual, Workmen's Compensation, EE etc. Facilitates
statutory requirements Submission of NBCRFI, MIBCO, Old Mutual, Workmen's Compensation, EE etc. Facilitates
Retirement Funds and Unit Trusts Offshore; Call Centre experience in Financial Services business; Excellent
Retirement Funds and Unit Trusts Offshore; Call Centre experience in Financial Services business; Excellent
statutory requirements Submission of NBCRFI, MIBCO, Old Mutual, Workmen's Compensation, EE etc. Facilitates