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We are seeking a Call Coordinator with strong communication skills do:
Your expertise:
advice to members of the internal Specialised Collections unit. They will be required to plan, execute legal actions in co-ordination to improve on collections success. KEY PERFORMANCE AREAS: Under the management members of Specialized Collection Unit. Assist Case Agents with direct debt collections negotiations and Execution of legal actions in line with agreed collections strategy inclusive but not limited to: o Drafting manage legal actions in co-ordination to improve collections success. Initiation to finalisation of foreclosure
civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric
To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty. Job Objectives: To deliver exceptional customer service through in-store visibility and proactivity to
years' experience managing a team of Outbound Sales Agents in the following categories: Long-term Insurance the insurance process and policy Knowledge of Call Centre policies, procedures, processes and systems Knowledge
years' experience managing a team of Outbound Sales Agents in the following categories: Long-term Insurance the insurance process and policy Knowledge of Call Centre policies, procedures, processes and systems Knowledge
footprint and is looking to expand their team. Collect, review and analyze an applicant's relevant history on whether or not to approve an application Help agents determine premium costs Evaluate insurance claims
footprint and is looking to expand their team. Collect, review and analyze an applicant's relevant history on whether or not to approve an application Help agents determine premium costs Evaluate insurance claims
advice to members of the internal Specialised Collections unit. They will be required to plan, execute legal actions in co-ordination to improve on collections success. KEY PERFORMANCE AREAS: Under the management members of Specialized Collection Unit. Assist Case Agents with direct debt collections negotiations and Execution of legal actions in line with agreed collections strategy inclusive but not limited to: o Drafting manage legal actions in co-ordination to improve collections success. Initiation to finalisation of foreclosure
customer engagement, and improves sales, and collections. Analyse data to understand client needs and optimised. Customer Care Call Centre Management Management of the call centre team to ensure the timeous