year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support
advantage Sufficient knowledge of the Telco industry/MTN Relevant certifications from recognised institutions
Management Team, Merchants Department, Impacted Call Centre Agents.
Management Team, Merchants Department, Impacted Call Centre Agents. Merchant Socialisation: Socialisation
delivery standards.
Call reporting reporting
Communications Technology division at the Ithala Trade Centre. We are currently seeking a qualified and experienced system testing and implementation Manage support calls to ensure user support and that high service levels
assessments and assist with managed Security Operations Centre tasks Proactively conducts analyses and investigation endpoint security solutions, PKI, Security Operations Centre tasks and vulnerability assessments. Excellent
respect, accountability, client-driven and people-centred, and passionate and motivated staff members are