for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of
years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of
for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
role is extremely varied, such as answering phone calls, taking notes, scheduling meetings, emailing, texts showroom. Oversee sub-contractors in their duties, consults with directors when necessary. Handle several
role is extremely varied, such as answering phone calls, taking notes, scheduling meetings, emailing, texts showroom. Oversee sub-contractors in their duties, consults with directors when necessary. Handle several
orders received by the customer and the Sales Consultant Replace medical consignment stock used Action if required Assisting with afterhours emergency call if required Removing consignment items invoiced transfers done by Sales Consultant Checking stock availability for Sales Consultants Applying transfers Removing
orders received by the customer and the Sales Consultant Replace medical consignment stock used Action if required Assisting with afterhours emergency call if required Removing consignment items invoiced transfers done by Sales Consultant Checking stock availability for Sales Consultants Applying transfers Removing
management system) and provide guidance and advice to centre, relevant parties, and service providers involved municipal services expenses and recoveries during the centre budget preparations. • Ensures that utility (Energy/waters) systems at the managed centres are operational and reports faulty equipment to centre management and a service application as unsuccessful For any enquiries, please call 012 346 1950 R650 000 pa
management system) and provide guidance and advice to centre, relevant parties, and service providers involved municipal services expenses and recoveries during the centre budget preparations. • Ensures that utility (Energy/waters) systems at the managed centres are operational and reports faulty equipment to centre management and a service application as unsuccessful For any enquiries, please call 012 346 1950 R650 000 pa