seeking a highly skilled and detail-oriented MIS Consultant to join our team in Johannesburg, South Africa Global Command Center (iView) project. As an MIS Consultant, you will be responsible for managing and analysing
experience in Network Operations Centre (NOC) Shift Environment Consultant: Chante Du Toit - Dante Personnel
operational development team directly supporting the call centre, reporting to the Head of IT with dotted line queries and the side effects on a busy operational call centre. Create and maintain constraints, keys and indexes technical team, management and non-technical call centre agents. Very good problem-solving skills and
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
experience of SDLC Tools (IBM Jazz, Jira, HP Quality Centre) and CI/CD
telecommunications industry would be beneficial Consultant: Chante Du Toit - Dante Personnel Midrand Apply
as a familiarity with DSTV equipment and tools Consultant: Chante Du Toit - Dante Personnel Midrand Apply
design tools such as GIS, CAD would be beneficial Consultant: Chante Du Toit - Dante Personnel Midrand Apply
of experience as a BA. Experience working in a consulting environment. TBD
supplier Best practice adoption across the platform Call Rating / DID rating Experience: 5 years experience