Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy. product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: approach to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
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further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows
currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Pretoria-west
Key Responsibilities:
- Conduct outbound calls to customers to promote products and services
Call Centre environment, receiving both inbound and outbound calls
- High energy
currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville
Key Responsibilities:
- Conduct outbound calls to customers to promote products and services
Call Centre environment, receiving inbound calls
- High energy levels
Administration: •Repair book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments
up various team leaders on task escalations once calls are logged. Closing of the tasks once investigations
Administration: •Repair book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments