year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support
solutions for the digitalization of the vehicle, called Type Approval Management (homologation). Our end are both internal departments and authorities at home and abroad. You will take part in defining our TAM
able to work office hours in the office or from home as required Perform additional tasks when required
Contract Hybrid (80% at the office & 20% at home) ESSENTIAL SKILLS REQUIREMENTS: · Any additional
knowledge in e-learning Design and familiar with user centred design approach
· Fit-for-business-purpose
Location: Pretoria Rosslyn / Menlyn / Midrand and home office on a rotational basis. Contract up to end
comfortable managing and provisioning computer data centres through machine-readable definition files. Scripting
Location: Midrand / Menlyn / Pretoria Rosslyn and home office on a rotational basis. Ability to understand
support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving