support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional focus. Understand situational awareness and holistic view on topics. Continuous improvement mindset. Willing
maintenance of VDI technologies (Microsoft and VMware Horizon) Experience Citrix XenServer (higher than 7.x)
implement effective solutions to ensure OEE and flash centre targets are achieved. Responsible for continuous
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
environments. High availability is key. Provide on-call support for the edge platform (DevOps) NB: By
resolution of Production Support calls Interactions through meetings, calls and emails: With central product
CAB Interaction with clients through meetings, calls and emails. Receiving, troubleshooting, resolving
support Interaction with clients through meetings, calls, and emails Preparation of system/technical documentation