year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
Experience with SQL programming preferable Strong MS office skills Expertise in data analytics Knowledge and Experience with SQL programming preferable Strong MS office skills Expertise in data analytics Knowledge and
employees of all TFG group brands, Distribution centres, Financial Services and the bash team. A Workforce maintenance - incident logging and product support calls and managing background jobs (adding/creating jobs WFM (scheduling, forecasting & real time) MS office - Database analysis and problem solving Aspect employees of all TFG group brands, Distribution centres, Financial Services and the bash team. A Workforce maintenance - incident logging and product support calls and managing background jobs (adding/creating jobs
JOB DESCRIPTION Key Responsibilities: Provide overall system support and development of the Planning Product/Services Collaborate with the business to understand the business requirements and translate them into business and technology requirements that can be fulfilled by internal solutions Provide
including but not limited to User access, roles, cost centres, approval workflows, content groups & approval including but not limited to User access, roles, cost centres, approval workflows, content groups & approval
JOB DESCRIPTION Key Responsibilities: Use our Content Management System (CMS) to build engaging online learning courses, following outlines and visual boards provided by our graphic designers Export the necessary assets from visual boards for integration into courses Accurately interpret styles and
employees of all TFG group brands, Distribution centres, Financial Services and the bash team. A Workforce Monitoring incident logging and product support calls and managing background jobs (adding/creating jobs WFM (scheduling, forecasting & real time) MS office - Database analysis and problem solving Aspect employees of all TFG group brands, Distribution centres, Financial Services and the bash team. A Workforce Monitoring incident logging and product support calls and managing background jobs (adding/creating jobs
Reference: NWA003336-Ren-2 A great opportunity for a Head Service Manager to meet a specialist recruitment company within the Banking industry is looking for a Head Service Manager who can; but not limited to; develop Governance ITIL V3 Foundation and COBIT certified MS Office Exposure to Microsoft Windows systems and technologies
Minimum requirements:
Research and Policy and is recognised as a DSI-NRF Centre of Excellence in HIV Prevention and hosts the SAMRC