12 Matric
with 5+ year’s quality management experience in a Call Centre environment to join their team on a 3 12
The contact centre service will support the channels below (and any support (both inbound and outbound).
sales, compliance, and customer service You have experience working with annuity-based products Your business above, it would be an added advantage if you have experience working with App based services and have a system be a further plus. MINIMUM QUALIFICATIONS AND EXPERIENCE Tertiary commercial degree required 3 – 5 years
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We are seeking a Call Coordinator with strong communication skills do:
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the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with organizations and their contractual obligations. Address without delay, performance issues when they arise. Take of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with organizations and their contractual obligations. Address without delay, performance issues when they arise. Take of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX
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at least a National Diploma with several years experience.