Building campaigns using:
Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent fraud (inbound and outbound) Manage the day-to-day activities of Fraud Administration Agents who will investigate and recover losses incurred due to fraud reported on customer bank accounts (online
Our Client Culture: At Our Client, we uphold a clear vision and sense of purpose. As a family-owned business, we prioritize valuing, encouraging, and empowering the lives we touch, both internally and externally. We engage in continuous learning, unlearning, and relearning, exploring new growth oppo
Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
Your expertise:
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on the CA and SRS system Provide update on Jira calls if needed Provide Remote support for WFH users Coordinating Services with an emphasis on Service Management Call Center Support experience will be advantageous Sound advantageous Understanding and experience in Avaya Call Center Telephony Personal Attributes Interpersonal