My client is seeking a Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will support the channels below (and any other new channels): Email support. Telephonic support (both inbound and
My client is seeking a Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment to join their team on a 3 year contract.
The IT Technical Team Lead responsible for ensuring that the iSON Group's offices and its associated applications are fully functional at all times therefore contributing to the staff productivity and improving the quality of all outputs. He/she will work with the outsourced service providers recomm