optimised. Customer Care Call Centre Management Management of the call centre team to ensure the timeous
Service Level Agreement for the Customer Relations Centre. Manages all administration accurately and assist student contact made by the Customer Relations Centre on the academic system. Assists with unresolved unresolved queries from the Customer Relations Centre and follow up with the Customer Relations Officer to provide enable smooth assistance from the Customer Relations Centre of student queries. TEAM SUPPORT, GENERAL and SYSTEM supports all members of the Customer Relations Centre team to ensure the efficient resolution of student
Service Level Agreement for the Customer Relations Centre. Manages all administration accurately and assist student contact made by the Customer Relations Centre on the academic system. Assists with unresolved unresolved queries from the Customer Relations Centre and follow up with the Customer Relations Officer to provide enable smooth assistance from the Customer Relations Centre of student queries. TEAM SUPPORT, GENERAL and SYSTEM supports all members of the Customer Relations Centre team to ensure the efficient resolution of student
company through introductions, meetings, and demo calls. Responsibilities: ● Identify and prospect new potential ● Initiate contact with prospects through phone calls, email, and LinkedIn. ● Schedule high-quality meetings
expand our reach. Interview Target • Make proactive calls to prospective students, scheduling interviews to ensuring payment is completed. • Conduct regular calling campaigns to convert interviews into applications Reporting • Maintain accurate daily reports, including call reports and interview booking trackers and the Student
expand our reach. Interview Target • Make proactive calls to prospective students, scheduling interviews to ensuring payment is completed. • Conduct regular calling campaigns to convert interviews into applications Reporting • Maintain accurate daily reports, including call reports and interview booking trackers and the Student
background with all subjects passed advantageous • Cold-calling, sales experience or general work experience beneficial
background with all subjects passed advantageous • Cold-calling, sales experience or general work experience beneficial
and manages all documents in the office. Receives calls and visitors and notifies the relevant person of
and manages all documents in the office. Receives calls and visitors and notifies the relevant person of