Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .
extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .
Certificate Recognized Butchery Apprenticeship / Learnership Experience: At least 2 years experience in a Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
Certificate Recognized Butchery Apprenticeship / Learnership Experience: At least 2 years experience in a Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and and conduct regular quality assurance checks of call and ensure processes and procedures are adhered months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity Tertiary qualification advantageous 2 years' Contact Centre Leadership experience Passed DC exam advantageous
Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity Tertiary qualification advantageous 2 years' Contact Centre Leadership experience Passed DC exam advantageous
passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do? Santam Operations, Commercial Contact Centre have an opportunity available for a Team Manager The Team Manager will manage a team of contact centre consultants. Ensuring that the team reaches target(s) service productivity and performance in the contact centre through the achievement of agreed quality assessment