Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.
This
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This
Building campaigns using:
Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent fraud (inbound and outbound) Manage the day-to-day activities of Fraud Administration Agents who will investigate and recover losses incurred due to fraud reported on customer bank accounts (online
customer satisfaction, we are expanding our 24-hour contact center team and are seeking a dynamic and experienced
Reference: JHB009228-BM-1 Contract Starts: 01.04.2024 Contract Ends: 31.12.2026 Menlyn/Home Office rotation ESSENTIAL SKILLS REQUIREMENTS: In-depth Process & Accounting Knowledge Experience and affinity for IT & processes, particularly in international taxes Strong Change - & Project Man
Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
Your expertise:
-Understands the technical part with operation and troubleshooting on surveillance security products, software and mobile applications.
-Must have Matric, 2- 5 years' working experience in a security service company / or installed CCTV products and tested it.
-Must be based in Joh
Description:
-Client Interaction: As a call Centre agent, you'll be responsible for attending phone, serving as a vital part of our Africa call Centre team.
- Remote Installation and Troubleshooting: cameras.
- Single Point of Contact: Be the sole point of contact for clients when resolving product
with previous experience in a customer care or call centre role being advantageous.
- High levels of
Reference: JHB009228-BM-1 Contract Starts: 01.04.2024 Contract Ends: 31.12.2026 Menlyn/Home Office rotation ESSENTIAL SKILLS REQUIREMENTS: In-depth Process & Accounting Knowledge Experience and affinity for IT & processes, particularly in international taxes Strong Change - & Project Man