fast-paced environment.
The role is shift-based, including night shifts - supporting network infrastructure technology
fast-paced environment. The role is shift-based, including night shifts - supporting network infrastructure Cellular technology Willing and able to work night shifts Ability to work quickly, calmy and decisively
fast-paced environment. The role is shift-based, including night shifts - supporting network infrastructure Cellular technology Willing and able to work night shifts Ability to work quickly, calmy and decisively
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational preferably own reliable transport as rotational shift work will be expected. DUTIES: Assist customers certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting preferable as you will be required to perform rotational shift work. ATTRIBUTES: Good communication, time management
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
Working Hours : Monday - Friday, 37.5 hour week. Shifts : 08:00 - 16:00 (UK) and 10:00 - 18:00 (UK) Benefits NAS) Exchange troubleshooting Duties: Ensuring all calls are logged into the helpdesk system and having ownership notes are added to all calls. Managing the timely resolution of open calls and call actions across all customers must verify with Kontak Recruitment. Ensuring all calls are logged into the helpdesk system and having ownership notes are added to all calls. Managing the timely resolution of open calls and call actions across all customers
CPT006889-ST-1 PARALEGAL - NEDBANK BOND CENTRE (RETAIL) PARALEGAL - FNB BOND CENTRE (DEVELOPMENTS) CAPE TOWN CBD
CPT006889-ST-1 PARALEGAL - NEDBANK BOND CENTRE (RETAIL) PARALEGAL - FNB BOND CENTRE (DEVELOPMENTS) CAPE TOWN CBD
who is a prominent provider of CRM and Contact Centre solutions in Southern Africa. They are the pioneers complex software testing procedures/cases Contact Centre Technologies Experience in PBX Skills: Proficiency testing procedures/cases Familiarity with Contact Centre Technologies Experience with PBX systems Education:
experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position qualification.