including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational preferably own reliable transport as rotational shift work will be expected. DUTIES: Assist customers certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting preferable as you will be required to perform rotational shift work. ATTRIBUTES: Good communication, time management
who is a prominent provider of CRM and Contact Centre solutions in Southern Africa. They are the pioneers complex software testing procedures/cases Contact Centre Technologies Experience in PBX Skills: Proficiency testing procedures/cases Familiarity with Contact Centre Technologies Experience with PBX systems Education:
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and
multi-tasking record. Stress-tolerant and great at shifting priorities as demands change. While we would really
businesses to catalyze substantial social and economic shifts through technology. They're seeking an Application
ENVIRONMENT: A leading provider of cloud CRM and Contact Centre solutions in Southern Africa is seeking to appoint
Firewall / Security Experience Knowledge of Contact Centre Technologies e.g. IP PBX, Genesys, Asterisk – Advantageous
clients in the UK, SA Europe, US, and Asia. (On-Call Rota) Be proactive. You should always look for opportunities