Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison with experience on Word, Outlook, CRM and Pastel Must have at least two years' experience in a call center
possible. You will be required to take service calls, communicate these to technicians, keep cleints depending on the workload. Attend to customer telephonic call or emails by understanding the problem, basic troubleshooting financial and CRM system Excellent time management EXPERIENCE 1 Year service Controller 1 Year printer repair
incoming calls related to account queries with professionalism, escalate or transfer calls to relevant management and financial transactions What you'll need Experience in a financial and customer support role, preferably property management or a similar field Prior experience in the property and rentals space will be highly sector Client relationship management: proven experience in client retention strategies Initiative development: satisfaction Relationship management: proven experience in managing and nurturing client relationships
incoming calls related to account queries with professionalism, escalate or transfer calls to relevant management and financial transactions What you'll need Experience in a financial and customer support role, preferably property management or a similar field Prior experience in the property and rentals space will be highly sector Client relationship management: proven experience in client retention strategies Initiative development: satisfaction Relationship management: proven experience in managing and nurturing client relationships