the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house Stand-by 2 weeks per month- after hours and over weekend/public holidays General Admin Tasks: Arrange Courier customer calls. Must be able to work in a team Must be willing to work standby 2 weeks plus weekends Excellent
the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house Stand-by 2 weeks per month- after hours and over weekend/public holidays General Admin Tasks: Arrange Courier customer calls. Must be able to work in a team Must be willing to work standby 2 weeks plus weekends Excellent
PERFORMANCE AREAS Support Ignite in-house contact centres in organising people resources and monitoring daily fitness industry Formal or informal training in a call center environment Fluent in both written and verbal Proven track record of maintaining high levels of call forecasting in a fast-paced industry Ability to workforce planning tools nationally to support in-house call center operations. Build and lead the teams that
Administration: Monitor customer feedback regarding call outs and immediately address poor service feedback management informed to avoid surprises. Manage staff weekend stand-by schedule. Manage, administer, and approve professional articulation when answering customer calls. Must be able to work in a team Must have a positive
Administration: Monitor customer feedback regarding call outs and immediately address poor service feedback management informed to avoid surprises. Manage staff weekend stand-by schedule. Manage, administer, and approve professional articulation when answering customer calls. Must be able to work in a team Must have a positive
8:00 – 17:00 Weekend work required either one Sunday or Saturday a week Off days on weekends and during
Linkedin, and Google searching. Previous cold calling experience This position is not suitable for a telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call. Social Media Adverts – Facebook, Linked and other Action-specific targeted projects via email and phone calls Ad hoc sales-related administration. Assist with of a long-term growth plan. Some degree of cold calling is expected for specific projects. General admin:
Linkedin, and Google searching. Previous cold calling experience This position is not suitable for a telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call. Social Media Adverts – Facebook, Linked and other Action-specific targeted projects via email and phone calls Ad hoc sales-related administration. Assist with of a long-term growth plan. Some degree of cold calling is expected for specific projects. General admin:
telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call. Social Media Adverts – Facebook, Linked and other specific targeted projects via email and phone calls e.g. hospice branches, healthcare groups etc Ad of a long-term growth plan. Some degree of cold calling is expected for specific projects General admin:
R9000 Per Month Make retention calls to existing clients. Make calls to potential new clients from provided