Call Centre No Weekends Jobs in Cape Town Region
Customer service / support
- Clicks Group Limited (2)
- Corporate Placements (2)
- Ntice Sourcing Solutions (2)
- Old Mutual Mfc (2)
- West Coast Personnel (2)
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Call Centre Supervisor
Cape Town City Centre
motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets >
- Supervise and manage a team of call centre agents.
- Monitor agent performance and and implement strategies to improve overall call centre performance and efficiency.
- Ensure adherence
- Prepare reports on call centre performance metrics, including call volume, response times, and
share this job on whatsappInbound Client Contact Centre Administrator
Cape Town City Centre
R11 000 Monthly The contact centre is responsible for the inbound telephonic servicing of the individual policyholder policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high touchpoint.
Client Contact Centre Service Administrator
Cape Town City Centre
R11000 Monthly
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Position Available: Inbound Client Contact Centre and Correspondence Administrator
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our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service
Client Service Administrator
Corporate PlacementsCape Town Region
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will
Client Service Administrator Cape Town
Corporate PlacementsCape Town Region
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will
Team Leader Cape Town
CareerboxCape Town Region
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and and conduct regular quality assurance checks of call and ensure processes and procedures are adhered months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
Client Services Team Leader Cape Town
Ntice Sourcing SolutionsCape Town Region
Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity Tertiary qualification advantageous 2 years' Contact Centre Leadership experience Passed DC exam advantageous
Client Services Team Leader Market Related
Ntice Sourcing SolutionsCape Town Region
Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity Tertiary qualification advantageous 2 years' Contact Centre Leadership experience Passed DC exam advantageous
Gap Claims Assessor
Cape Town City Centre
R16 000 Monthly
training will be done within our Client Contact Centre for all successful candidates. The successful candidate
probation and training within the Client Contact Centre and may only be transferred to the Claims Assessing
progress and skills gained within the Client Contact Centre.
Helpdesk Operator
Clicks Group LimitedCape Town City Centre
incoming calls to the helpdesk and log all calls accurately and professionally. To allocate calls to the the correct department and ensure that the call is executed followed up if required and closed on completion from the department responsible for executing the call. Ensure all store queries are effectively resolved complete the task, at a high level standard. Work & Call quality assessments by means of quality and assurance assurance processes. Follow up and provide feedback on calls logged to ensure that the service is being delivered
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