MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 – Contributing to and driving sales by effectively calling clients. • Achieving sales targets and converting
MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 – Contributing to and driving sales by effectively calling clients. • Achieving sales targets and converting
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts REQUIREMENTS Minimum education (essential): • Matric Minimum education (desirable): • Customer Satisfaction and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional inbound calls and assist as far as possible. • Maintain a high first contact resolution rate, without compromising
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts REQUIREMENTS Minimum education (essential): • Matric Minimum education (desirable): • Customer Satisfaction and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional inbound calls and assist as far as possible. • Maintain a high first contact resolution rate, without compromising
theclient will be assisted remotely via video and voice calls, with the Hearing Experttroubleshooting issues with experience would be advantageous: ● Working in a call centre or in sales ● CRM system (Salesforce in particular) particular) experience ● Ease of use with video calling ● Cold Calling experience Other: ● Working hours from for follow-ups and support calls to clients. ● Conduct client check-in calls and follow-up surveys. ● Interpret other client relationship managers in the Contact Centre to ensure client satisfaction. ● Maintain the ticketing
theclient will be assisted remotely via video and voice calls, with the Hearing Experttroubleshooting issues with experience would be advantageous: ● Working in a call centre or in sales ● CRM system (Salesforce in particular) particular) experience ● Ease of use with video calling ● Cold Calling experience Other: ● Working hours from for follow-ups and support calls to clients. ● Conduct client check-in calls and follow-up surveys. ● Interpret other client relationship managers in the Contact Centre to ensure client satisfaction. ● Maintain the ticketing
Qualification Requirements Minimum education (essential) Matric Refrigeration Mechanic Trade test. Minimum applicable optimal functioning. Respond promptly to service calls and troubleshoot issues to minimize downtime and
Qualification Requirements Minimum education (essential) Matric Refrigeration Mechanic Trade test. Minimum applicable optimal functioning. Respond promptly to service calls and troubleshoot issues to minimize downtime and
education (essential) Own vehicle and Cell phone. Matric / Grade 12. B. Com, LLB or financial industry related