passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do? Santam Operations, Commercial Contact Centre have an opportunity available for a Team Manager The Team Manager will manage a team of contact centre consultants. Ensuring that the team reaches target(s) service productivity and performance in the contact centre through the achievement of agreed quality assessment
At least 1 - 2 years customer background in call centre or service environment/ customer relations Computer
At least 1 - 2 years customer background in call centre or service environment/ customer relations Computer
Achieve the QCTO accreditation of the Raubex Training Centre and Training Staff to conduct all training needs Manage the process required for the Raubex Training Centre to become a QCTO accredited Trade Test Facility company to continue to develop and grow its Training Centre programmes. Design, build, and implement an HR
services through a mixture of inbound and outbound calls; email and digital platforms, thereby increasing categories;
/>Develop knowledge of how to conduct customer calls to drive business growth.
Acquire the skill
and new accounts.
Plan and co-ordinate sales calls and strategies.
Ongoing training of surgeons
/>Develop knowledge of how to conduct customer calls to drive business growth.
Acquire the skill
and new accounts.
Plan and co-ordinate sales calls and strategies.
Ongoing training of surgeons
quotes. Develop knowledge of how to conduct customer calls to drive business growth. Acquire the skill to lead existing and new accounts. Plan and co-ordinate sales calls and strategies. Ongoing training of surgeons, registrars
quotes. Develop knowledge of how to conduct customer calls to drive business growth. Acquire the skill to lead existing and new accounts. Plan and co-ordinate sales calls and strategies. Ongoing training of surgeons, registrars
services through a mixture of inbound and outbound calls / B2B / email and digital platforms, thereby increasing